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AI for Coordinated HVAC Operations & Maintenance

The intelligence layer bringing order, insight, accountability to HVAC (heating, ventilation & air-conditioning) Operations & Maintenance in commercial buildings.

4 Rules for Net Zero

4 Rules for Net Zero HVAC Operations

If you don't need it, turn it off
If you don't need at full power, turn in down
Adjust and respond to real needs
Avoid system failures & efficiency losses

Impact

Up to 40% Energy Savings
Lower your baseline - and keep it there.

50% Fewer Complaints
Fix comfort issues before they escalate.

100% Compliance Ready
Stay audit-ready with traceable actions.

What drives performance?

Coordinated teams. Clear actions. Strong governance.

Polaris

What is Polaris ?

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Polaris for Mobile

What is Polaris ?

Solutions

Solutions for

You’ve invested in systems and service contracts—but outcomes still drift

Polaris gives you visibility and control over HVAC performance—without micromanaging vendors.

It links outcomes like energy, comfort, and risk to the actual actions happening on the ground.

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Polaris gives you the structure to supervise smarter—not harder

It brings visibility and technical clarity to day-to-day HVAC operations: showing what’s been done, what needs attention, and whether the right actions are being taken. Polaris helps you govern vendors, question inconsistencies, and follow up with confidence—turning you from reactive problem-solver into a proactive performance leader.

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Findings

Our Key Findings: Ground Realities and Its Impact on Performance Management

Are your HVAC systems truly performing ?

Everyone wants better outcomes.

Lower energy. Fewer complaints. Full compliance. Lower cost.

But outcomes don't fail. Actions do.

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Barriers to HVAC Performance Assurance

Incomplete Technology

Problem

"Smart" building systems only see partial data from BMS. This creates blind spots, wrong recommendations, and lost trust.

Impact

Teams switch systems off after a few years.Technology becomes expensive dashboards instead of actionable tools

Root Cause

• Relies only on BMS data

• Ignores personnel insights, inspections, service reports

• Misses customer complaints and real operational issues

The Combined Effect

Energy waste that could be prevented
Emergency repairs that could be avoided
Compliance gaps and risk exposure
Technology abandonment
Team frustration with unhelpful tools

About

Sustain Synergy is a Singapore-based startup transforming HVAC operations into measurable performance. Our platform, Polaris, ensures HVAC systems deliver on energy, comfort, and sustainability goals through structured fault resolution and performance assurance.

Backed by over 30 years of experience in the built environment, building technology, and software product development, Polaris aligns facility teams, service providers, and building owners via a mobile-first platform that drives accountability, governance, and continuous improvement—supporting Singapore’s Smart Nation vision for high-performance, climate-resilient buildings.